Developer Support

Authentication Errors: Verify your API key format and permissions
Rate Limiting: Check your request frequency against our limits
Network Issues: Ensure your IP is whitelisted for API access

Our technical support team is here to help you integrate with SDH Bank APIs.

Email: [email protected]

Phone: +66 2 123 4567 (ext. 888)

Emergency: +66 2 123 4568 (24/7 critical issues)

Standard Support: Monday - Friday, 9:00 AM - 6:00 PM (GMT+7)

Critical Issues: 24/7 availability

Common Issues

Before contacting support, please have your API key ID and error details ready.